The Sienna sofa collection offers two over two style, roll arms, bun feet, arm pillows for additional arm comfort plus welt tailoring.
Sienna Collection Features:
Klaussner Home Furnishings has grown to become one of the largest furniture companies in America. Klaussner was purchased by Hans Klaussner in 1979 and is still privately owned.
With multiple U.S. manufacturing and distribution facilities and over 1,400 employees, the company is well known for its quality, value priced home furnishings, produced by highly skilled employees and distributed by furniture retailers throughout the world.
Asheboro, NC is home for several of Klaussner's manufacturing and distribution facilities as well as the company's corporate headquarters. Other manufacturing service centers are located in Milford, Iowa. Another affiliated company is Prestige Fabricators, Inc., a foam manufacturing company also located in Asheboro. The Klaussner affiliated group of companies has over 1,700 employees.
In recent years Klaussner has also begun to utilize worldwide sources to import leather upholstery, bedroom, dining room, occasional and entertainment. This has allowed Klaussner to become a full product and service provider for the whole home.
With Klaussner's many product lines, consumers can choose from upholstery (fabric and leather), reclining furniture, bedroom, dining room, occasional tables and entertainment. The company's brands include Klaussner, and Distinctions.
From the beginning, Klaussner has prided itself in its quick delivery and custom order capabilities. The company restructured its manufacturing facilities in NC and Iowa to function as Service Centers to provide a national network of facilities to house and produce goods in order to better serve its customers by providing quicker delivery times. The company can guarantee delivery of most of its product selections within a two to four week period.
With the company offering more than 500 styles, 600 fabric choices and over 75 leathers, plus the fastest delivery times in the industry on custom orders, consumers can have what they want, how they want it, when they want it.
Our commitment to you, our customer, is to provide the best customer service available. We understand it can seem like a hassle to have something large shipped to you. That's why we have cultivated a system that is simple for the customer. We only partner with domestic delivery companies who are well-known experts in white-glove furniture delivery - by dealing with the best, we can provide the quickest delivery times, guarantee on-time delivery, and more than 99% of our orders are claim-free. We also offer 100% pre-inspection of all pieces prior to loading.
Our delivery agent removes the packaging and inspects every piece BEFORE delivery. This avoids any surprises that the customer would have been exposed to at time of delivery.
Most damage to furniture occurs in transit, where improperly protected, unsecured or improperly loaded merchandise can shift causing damage. Our delivery agents will blanket-wrap the order for the safest transportation possible to your home.
The delivery company provides a delivery window. The day before delivery a customer care staff will call with a four hour window and upon request, will provide a same day half hour or one hour call to alert the customer that the driver is on his way.
Our professional and polite uniformed drivers are fully trained to provide exceptional customer service. Our delivery teams are experienced in the movement of furniture and how to install the furniture. Likewise, our customer service representatives are available seven days per week to meet customers' special requests and to update any changes to delivery times. Customers can also access delivery information online to know the exact status of their furniture orders at all times.
White-Glove Home Delivery Services Include:
Our delivery agent will ask the customer to clear the area between the entryway and the room(s) in which they would like the furniture placed, as well as, the room itself be cleared out prior to our arrival. We also ask the customer to measure the pathways, stairways, etc. to make sure the furniture they have ordered can be easily placed into the location they choose. We require 3" of clearance on all sides of the furniture in order to make the placement without risk of damage to the customers home or furniture. This is communicated to the customer during the confirmation with the customer.