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About Us

 

Overview

Warehouse Direct USA is one of the fastest growing online furniture retailers. We are located in Atlanta, GA and sell to customers in the United States. Furniture Today magazine ranked Warehouse Direct USA as a top leading e-tailer from 2010 though 2015.

History

Warehouse Direct USA was established in 2000 and pioneered selling furniture online. Since then we have become one of the largest online furniture retailers by offering quality service to our customers at fair prices. Our sales have continuously grown from our first year in business. It is our goal to continue that growth by offering a wider selection of quality furniture at the lowest prices available, and by providing you with the quality service you deserve.

Warehouse Direct USA contracts only professional freight and local delivery companies with years of industry experience to deliver your furniture. We do not drop-ship as many online furniture companies do.

It is our goal to give our customers quality furniture at the lowest prices possible. We also want you to be satisfied with your purchase so that we can continue to do business in the future. If we can be of any further assistance please feel free to call or e-mail us our friendly staff. Thank you for considering warehousedirectusa.com for your next home furnishings purchase!

 

Why Buy From Warehouse Direct USA?

15 Years of Experience Selling Online - Unlike many fly-by-night companies who open storefronts on the Internet one day and are gone the next, warehousedirectusa.com has pioneered the business of selling furniture over the internet since 2000. We have thrived during the storms of e-commerce sales to serve as an anchor for shoppers looking for great home furnishings at unbelievable prices.

Some conventional furniture stores have lavish showrooms, commissioned sales representatives that might try to convince you to purchase the most expensive product that they sell. Warehousedirectusa.com, however, is an online company and we cut the overhead of traditional showrooms with their legions of salespeople. Although we do carry stock on many of our popular products, we do not have all the unnecessary extras and can pass the savings on to you, our valued customer. We have scientifically mastered the online furniture shopping process.

Warehousedirectusa.com has an established reputation for professional online sales. We will not be undersold, nor will we be gone tomorrow. You can trust Warehousedirectusa.com for your entire home furnishing needs.

White Glove Delivery Service and Installation:

With our best in the business white glove delivery service, having your furniture brought to your home will be of no hassle to you. Our professional furniture delivery team carefully brings your furniture into your home to the room of your choice, place it in the spot that you have selected, unbox it, and perform any assembly that is needed.

Our Easy to Use Website

Warehoused Direct USA has created a simple shopping solution. Our proprietary e-commerce technology allows you to see thousands of options for your home quickly and easily. No more driving around town searching for just the right thing! It's easy to scroll through to find exactly what you are looking for. Save time and money by ordering furniture directly to your home.

Responding to consumer trends, in Dec. 2014 Warehouse Direct USA launched initiatives for an improved experience for mobile and tablet users. We realize that our customers are both tech-savvy and pressed for time. Improving our navigation, speed and connectivity ensures that our customers can access the information they want and make a purchase anywhere at any time.

Every Day Low Prices

Everybody loves to save money which is why Warehouse Direct USA offers a bargain in every purchase. Our unique drop-shipping model enables you to buy direct from the manufacturer. With no costly showrooms to maintain, we have cut out the middleman to save you money. Buying from Warehouse Direct USA means factory-direct discount pricing on every purchase. To sweeten the deal we also offer no sales tax (except in GA) and free shipping on most items.

Excellent Live Customer Service

Warehouse Direct USA strives for ultimate customer satisfaction. We are passionate about creating an optimal experience for our customers. We will strive to provide clear and concise communication while maintaining a positive and empathetic attitude. We understand that without the customer, there would be no us. Therefore each customer is an invaluable ingredient to our success.

We offer a fully-trained team of Customer Service professionals to aid you with your purchase. We take the time to process your order with the utmost care and strive to ensure that your order is met with your satisfaction.  We maintain a “small company” feel with a personal touch and one-on-one customer service. Can’t get all of your questions answered online? Pick up the phone and call us – you’ll talk to a real person eager to answer your questions and to delight you every step of the way.

Our customer care center is ready to help you whether you are ready to make a purchase, following up on your order or just looking for some more information. Give us a call! Our customer service call center has friendly Customer Service Representatives ready to assist you at every step along the way.